With over 20 years of experience in luxury hospitality, Alexandre Ariel began his career at Hôtel de Crillon in Paris and Trianon Palace in Versailles. He then worked at Disney’s Chefs de France in Florida, USA, and Club Med in Paris before excelling as Assistant Director of Food and Beverage at InterContinental Chicago. Alexandre Ariel joined the Fairmont brand in 2007 at Fairmont Monte Carlo (read our hotel review here), where he held key positions such as Director of Events and Director of Food and Beverage. After four promotions, including one at Fairmont Rey Juan Carlos I in Barcelona, he returned to Monte Carlo in 2018 as Hotel Manager and then General Manager in 2024, leading significant projects that enhanced the hotel’s reputation and performance.
Describe a typical day for you – if such a thing exists.
A typical day as General Manager of the Fairmont Monte Carlo is a balance of strategy and action. My mornings begin with reviewing performance metrics and aligning priorities with my leadership team. I stay highly visible, engaging with guests, supporting the team, and ensuring operational excellence.
Strategic planning is key—I focus on modernizing operations, enhancing guest experiences, and collaborating with corporate teams. Evenings often involve hosting events or VIP guests. Every day is dynamic and rewarding, especially in such an iconic location at the heart of Monaco.
Have you always envisaged carving out a career in the luxury hospitality sector?
Not initially, but it became clear early in my career that luxury hospitality was where I belonged. My journey began in Paris at iconic properties like the Hôtel de Crillon and the Trianon Palace, where I discovered a passion for delivering exceptional experiences. Over time, I embraced the dynamic challenges and rewards of the industry, working across renowned brands like Disney, Club Med, InterContinental, and Fairmont.
Each step reinforced my love for this sector, and now, as General Manager of the Fairmont Monte Carlo, I’m proud to contribute to its legacy while shaping its future.
Any words of wisdom for those who would like to work in the industry?
My advice would be to always remain passionate, humble, and open to learning; it also requires a high level of dedication and professionalism. The luxury hospitality industry is about creating memorable experiences, which requires a deep understanding of people, a commitment to excellence, and the ability to adapt.
Start by building strong foundations—learn the basics, pay attention to detail, and develop interpersonal skills. Above all, work with integrity and a genuine desire to serve others. This industry offers endless opportunities, but it’s the passion for hospitality and dedication to the guest experience that will set you apart.
For those readers who have not yet visited, please give us an insight into what guests can expect when they stay at the Fairmont Monte Carlo.
Nestled between the shimmering shores of the Mediterranean Sea, the historic city centre, and the vibrant new Mareterra district, the Fairmont Monte Carlo offers a seamless blend of urban sophistication, Mediterranean charm, and the latest global trends. Its prime location allows discerning travellers to experience the very best of Monte Carlo, without compromise.
Originally built in 1975, this landmark urban resort has been reimagined for a new era of luxury hospitality. Recent renovations have elevated its offerings to cater to today’s sophisticated travellers, with a curated selection of experiences that allow guests to stay at the heart of the action and immerse themselves in Monaco’s dynamic energy.
As a contemporary hub for world-renowned brands, the Fairmont celebrates inclusivity and diversity, offering an exceptional array of restaurants and facilities. From the moment guests step inside, they are immersed in a unique combination of experiences, found nowhere else in the Principality.
There have recently been some significant enhancements to both the property and the food and beverage offering – please tell us more.
We’ve recently enhanced both the property and our food and beverage offerings. The renovated rooms and suites now feature elegant beige and blue tones, inspired by the Riviera, creating a serene and luxurious atmosphere.
We’ve also refreshed the design of Nobu Monte Carlo, elevating its renowned Japanese-Peruvian fusion. Additionally, we’re excited to unveil Amù Monte Carlo, a brand-new rooftop restaurant just steps from our stunning new pool, offering an exceptional dining experience with breathtaking views. These upgrades reflect our commitment to delivering a world-class experience for our guests.
Which three words best describe the Fairmont Monte Carlo?
View, Service, Vibrant
What is the client demographic at the Fairmont Monte Carlo?
France, UK, USA, Italy and GCC Countries
Please share any insights into luxury travel trends, either in the sector generally or specifically to the hotel.
Luxury travel trends are shifting towards personalized, immersive experiences, with a strong focus on well-being, sustainability, and local culture. Guests now seek tailored services, seamless technology, and eco-friendly options. At the Fairmont Monte Carlo, we’re responding to these trends by offering bespoke experiences and adopting greener practices, ensuring our guests enjoy both luxury and a more sustainable stay.
What does luxury mean to you?
To me, luxury is about creating exceptional, memorable experiences that make guests feel valued and unique. It’s not just about high-end amenities but about attention to detail, personalized service, and offering moments of tranquillity and indulgence. True luxury is in the art of anticipating needs and delivering beyond expectations, allowing guests to feel completely immersed in their surroundings and at ease.
Finally, what is your life motto? If you have one.
My life motto is “Strive for excellence, embrace change.” I believe in constantly improving in my professional endeavours. Excellence is a journey and being open to change and innovation is key to growth and success.
Luxury, to me, is about creating an experience that goes beyond the ordinary, offering a sense of comfort and personal fulfilment. It’s deeply tied to quality, the excellence of service, and the emotional resonance of an experience.
